Privacy Policy

Information We Collect

• Account and contact information such as name, work email address, phone number, company name, and website.
• Billing and payment details needed to process purchases and manage subscriptions.
• Targeting criteria, market preferences, notes, and request details you submit when running Prospect Engine.
• Usage, analytics, and service data that show how you interact with the platform, exports, syncs, and support channels.

How We Use Information

• Process runs, exports, syncs, billing, support requests, and service notifications.
• Operate, maintain, secure, and improve Prospect Engine and related services.
• Analyze usage patterns so we can improve workflow clarity, lead quality, verification, and reliability.
• Communicate important product, billing, account, and policy updates.

Product Improvement And Service Enhancement

By using Prospect Engine, you acknowledge that we may use the information you provide, along with service and usage data we collect, to operate and improve the platform.

• Develop new features, products, and service improvements.
• Train, test, and improve lead generation, verification, and related data systems.
• Analyze aggregated and anonymized usage patterns to improve service quality across customers.
• Evaluate new data sources, research methods, and operational workflows.

You grant Prospect Engine a perpetual, irrevocable, royalty-free, worldwide license to use, process, analyze, aggregate, anonymize, and incorporate that information for product development, service improvement, research, testing, and related business purposes connected to operating and improving the service. This includes aggregated and anonymized usage patterns and operational learnings. It does not change your ownership of your business or your right to use the lead outputs you purchase under these policies.

Lead Data You Receive

Lead outputs you purchase are provided for your business use, subject to these policies and applicable law.

• Use leads only for legitimate business purposes.
• Comply with applicable outreach, anti-spam, and privacy laws, including CAN-SPAM and GDPR where relevant.
• Do not resell, redistribute, or sublicense lead outputs to third parties.
• Report qualifying quality issues within 7 days if you want review under the Quality Guarantee policy.

Data Security

We use technical and organizational safeguards designed to protect the information we handle.

• Encryption for data in transit and at rest where supported by our infrastructure.
• Secure payment processing through third-party providers such as Stripe.
• Access controls and authentication for internal systems.
• Ongoing maintenance, monitoring, and security updates.

Third-Party Services

Prospect Engine relies on third-party service providers to run core parts of the service. Those providers may process information only as needed to perform their functions.

• Stripe for payment processing.
• Supabase for data storage and authentication.
• Analytics and operational tooling used to monitor and improve the service.

Your Rights And Choices

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your account information, subject to legal, billing, security, and record-retention requirements.
• Opt out of marketing communications.

To make a request, email pknox@prospectingengine.ai. Some data may be retained where necessary for billing, fraud prevention, security, dispute handling, or legal compliance.

Cookies And Tracking

We use cookies and similar technologies to keep the platform working, remember preferences, understand usage, and improve the service. You can manage cookies through your browser settings, although some functionality may be affected if they are disabled.

Changes To This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version here and update the effective date shown on this page. Continued use of the service after an update means you accept the revised policy.

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