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Quality Guarantee

Proof included. Fresh every run. Verified emails when found.

Data quality is guaranteed. Outcomes are not.

What you can expect

  • A sourced reason to reach out, backed by public proof your team can review.

  • Fresh runs generated for your brief, not shared recycled records.

  • Verification built into the workflow when a direct email path is found.

Get your free preview batch

25 Proof-Led Leads Built For You. Leads count when you export or sync.

See how replacement or credit works

This policy covers data quality and verified-email handling. It does not promise outcomes the product cannot control.

What this guarantee covers

  • Sourced reason-to-call plus a public proof URL on each approved lead.

  • Fresh leads generated on demand for your run, not pulled from a static database.

  • Verified emails are checked before handoff to reduce hard-bounce risk.

  • Confirmed hard bounces on verified emails reported within 7 days may qualify for replacement or credit.

What this guarantee does not cover

  • Replies, meetings, pipeline, or revenue outcomes.

  • Universal fit for every market, offer, or ICP.

  • Inbox placement, sender reputation, or deliverability issues outside the lead data itself.

  • A direct phone number on every lead.

Definitions in plain English

Verified email

A direct email path that passed verification checks designed to reduce hard-bounce risk before outreach starts.

Reason-to-call

A visible public change that gives the rep a specific, credible reason to reach out now, supported by proof they can click.

If a verified email hard-bounces

How to report it

  1. Keep the bounce notice, provider screenshot, or comparable evidence.
  2. Email pknox@prospectingengine.ai with the run ID and the verified email that hard-bounced.
  3. We review the report and confirm whether the issue qualifies under this policy.

What happens next

  • Replace the affected lead with a comparable lead where appropriate.
  • Apply a credit when replacement is the better remedy.

What this promise covers

This policy covers qualifying hard bounces on leads marked verified. It is a data quality remedy, not a promise about campaign performance.

How verification fits into the workflow

Prospect Engine is built around timing, proof, and actionability. Verification happens as the lead is generated, so teams review usable context before exporting anything.

Find live public signals

We look for public changes like hiring, service updates, launches, location changes, and other visible motion that gives the rep a credible reason to reach out.

Confirm fit and ownership

The run is evaluated against the brief so the output matches the target market, geography, and buyer context you asked for.

Verify direct contact paths

When a direct contact path is found, verification checks are applied before the lead is handed off as verified.

Package usable context

The lead object is built for action, with proof, timing, and context that helps reps understand who to contact and why now.

What the reviewed lead can include

  • Decision-maker and role
  • Verified email when found
  • Reason to reach out
  • Public proof URL
  • Recent public changes and supporting evidence
  • Context fields that help prioritize and personalize

Email validation guarantee

Prospect Engine targets ≥97%+ valid email rate on verified leads. This industry-leading accuracy is achieved through unified verification processes that check emails before handoff, reducing hard-bounce risk before outreach starts.

  • Industry-leading ≥97%+ valid email rate verified across all runs.
  • Hard-bounce risk reduced before outreach starts through unified verification.
  • Confirmed hard-bounces on verified emails replaced or credited within 7 days.
  • Email validation built into the product, not a separate cleanup step.

Limits and exclusions

  • Reports must be submitted within 7 days of the run.
  • This policy applies to confirmed hard bounces on leads marked verified.
  • Soft bounces, temporary server issues, and blocks caused by sender reputation are excluded.
  • This is a data-quality remedy, not a performance guarantee.

Start with proof, then move forward when the data holds up

Get your free preview batch

25 Proof-Led Leads Built For You. Leads count when you export or sync.